Outage in Channel.io

운영시간 기능에 일시적인 문제 발견 | 運営設定(営業時間)の機能に一時的な障害が発生| Temporary issue detected with Chat Operation feature

Resolved Minor
October 10, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

운영시간 자동화 기능에 일시적인 문제가 발견되어 안내드립니다. 임시방편으로 수동으로 운영 상태를 변경 후 저장해주시기 바랍니다. 현재 신속한 조치중이며, 복구 시 안내드리도록 하겠습니다. 이용에 불편을 드려 죄송합니다. Temporary issue has been detected with Chat Operation feature. As a temporary workaround, please manually change the operating status and save. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Components affected
Channel.io channel.io

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/10/2025 03:12AM

일시적인 문제가 해결되었으며, 현재 서비스는 정상화되어 이용이 가능함을 안내드립니다. 서비스 이용에 불편을 드린 점 사과드립니다.


The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.


一時的な障害が解消されました。現在、サービスは正常化され、ご利用可能であることをお知らせいたします。サービス利用にご迷惑をおかけしましたことをお詫び申し上げます。

INVESTIGATING about 2 months ago - at 10/10/2025 01:46AM

운영시간 자동화 기능에 일시적인 문제가 발견되어 안내드립니다. 임시방편으로 수동으로 운영 상태를 변경 후 저장해주시기 바랍니다. 현재 신속한 조치중이며, 복구 시 안내드리도록 하겠습니다. 이용에 불편을 드려 죄송합니다.

Temporary issue has been detected with Chat Operation feature. As a temporary workaround, please manually change the operating status and save. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

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