Outage in Channel.io

해외 문자 발송에 문제 발견 | Temporary issue detected with SMS Sending Service

Resolved Major
October 16, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

트윌리오 계정을 사용해 해외 고객에게 발송되는 문자 (마케팅, 팔로업 알림) 발송에 일시적인 문제가 발견되었습니다. 원인 확인 후 즉시 조치하겠습니다. 불편을 드려 죄송합니다. Temporary issue has been detected with SMS Sending Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/16/2025 02:50AM

일시적인 문제가 해결되었으며, 현재 서비스는 정상화되어 이용이 가능함을 안내드립니다. 서비스 이용에 불편을 드린 점 사과드립니다.

The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

INVESTIGATING 4 days ago - at 10/16/2025 12:35AM

트윌리오 계정을 사용해 해외 고객에게 발송되는 문자 (마케팅, 팔로업 알림) 발송에 일시적인 문제가 발견되었습니다. 원인 확인 후 즉시 조치하겠습니다. 불편을 드려 죄송합니다.

Temporary issue has been detected with SMS Sending Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

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