Outage in Channel.io

해외 문자 발송에 문제 발견 | Temporary issue detected with SMS Sending Service

Resolved Major
October 20, 2025 - Started 2 days ago - Lasted about 18 hours
Official incident page

Incident Report

트윌리오 계정을 사용해 해외 고객에게 발송되는 문자 (마케팅, 팔로업 알림) 발송에 일시적인 문제가 발견되었습니다. 트윌리오 측 장애로 확인되며, 불편을 드려 죄송합니다. 자세한 내용은 트윌리오 stauspage를 함께 확인해주시기 바랍니다. https://status.twilio.com/ We have identified a temporary issue affecting SMS messages (marketing and follow-up notifications) sent to international customers via our Twilio account. The incident has been confirmed to be on Twilio’s side, and we apologize for the inconvenience. For more details, please refer to Twilio’s status page: https://status.twilio.com/

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/21/2025 01:38AM

트윌리오 서비스의 일시적인 문제가 해결되었으며, 현재 서비스는 정상화되어 이용이 가능함을 안내드립니다. 서비스 이용에 불편을 드린 점 사과드립니다. 자세한 내용은 트윌리오 stauspage를 함께 확인해주시기 바랍니다. https://status.twilio.com/


The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. For more details, please refer to Twilio’s status page: https://status.twilio.com/

INVESTIGATING 2 days ago - at 10/20/2025 07:56AM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 10/20/2025 07:50AM

트윌리오 계정을 사용해 해외 고객에게 발송되는 문자 (마케팅, 팔로업 알림) 발송에 일시적인 문제가 발견되었습니다. 트윌리오 측 장애로 확인되며, 불편을 드려 죄송합니다. 자세한 내용은 트윌리오 stauspage를 함께 확인해주시기 바랍니다. https://status.twilio.com/

We have identified a temporary issue affecting SMS messages (marketing and follow-up notifications) sent to international customers via our Twilio account. The incident has been confirmed to be on Twilio’s side, and we apologize for the inconvenience.
For more details, please refer to Twilio’s status page: https://status.twilio.com/

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