Outage in Character AI

Investigating an issue

Resolved Major

December 23, 2025 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Character AI Character.AI

Latest Updates ( sorted recent to last )

RESOLVED about 14 hours ago - at 12/23/2025 11:18PM

This incident has been resolved.

INVESTIGATING about 17 hours ago - at 12/23/2025 08:56PM

We are currently investigating this issue.

source IsDown Service outage impacts user interactions Reports started less than a minute before official outage was reported

Users report characters not displaying, slow loading times, and overall system unresponsiveness during an outage.

Latest Character AI outages

Investigating an issue - about 17 hours ago

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