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Outage in Character AI

Investigating an issue

Resolved Major
March 12, 2026 - Started about 1 month ago - Lasted 20 minutes
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Character AI Character.AI
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/12/2026 10:25PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 03/12/2026 10:06PM

We are currently investigating this issue.

source IsDown Service outage affecting user access Reports started 4 minutes before official outage was reported

Users report being kicked out, login issues, and an error message stating 'something went wrong'. Chats are not loading, affecting service functionality.

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