Outage in Character AI

Investigating an issue

Resolved Major

March 12, 2026 - Started 1 day ago - Lasted 20 minutes
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Character AI Character.AI

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/12/2026 10:25PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 03/12/2026 10:06PM

We are currently investigating this issue.

source IsDown Service outage affecting user access Reports started 4 minutes before official outage was reported

Users report being kicked out, login issues, and an error message stating 'something went wrong'. Chats are not loading, affecting service functionality.

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