Outage in Chargebee

Intermittent Errors

Resolved Minor
March 11, 2022 - Started over 3 years ago - Lasted 18 days
Official incident page

Incident Report

We are experiencing intermittent issues in the ReCaptcha functionality impacting a subset of customers affecting components and fields tokenization.
Components affected
Chargebee Hosted Pages

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/11/2022 08:48PM

As part of a recent multi-region configuration change, we noticed around 1-3% error rates for a subset of customers who have enabled Chargebee components and fields. As soon as this was identified, a workaround was implemented to mitigate the issue. Further investigation and course of action are being taken to resolve the problem.

INVESTIGATING over 3 years ago - at 03/11/2022 04:32PM

We are experiencing intermittent issues in the ReCaptcha functionality impacting a subset of customers affecting components and fields tokenization.

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