Outage in Chargebee
Elevated 500 Errors on API calls for some domains.
Resolved MinorIncident Report
Chargebee is aware of, and investigating an issue which potentially impacts some domains on "api_connection_timeout" errors coming from API get and post calls. Some customers might see increased API error rates, further detail will be provided as more information becomes available.
Components affected
Chargebee APINeed to monitor Chargebee outages?
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 08/14/2022 01:38AM
We have deployed a fix and our engineering team is currently monitoring the situation. We will keep you posted once we have resolved the issue
IDENTIFIED
over 3 years ago - at 08/13/2022 08:00PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 3 years ago - at 08/13/2022 06:52PM
Chargebee is aware of, and investigating an issue which potentially impacts some domains on "api_connection_timeout" errors coming from API get and post calls. Some customers might see increased API error rates, further detail will be provided as more information becomes available.
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