Outage in Chargebee

Intermittent Errors In The CB Portal

Resolved Minor
June 14, 2024 - Started over 1 year ago - Lasted 43 minutes
Official incident page

Incident Report

We have noticed server timeouts in the US region, causing some customers to experience intermittent errors in the Chargebee portal. Our team has identified the root cause of the issue and is working to resolve it. We apologize for any inconvenience caused.
Components affected
Chargebee Merchant Console

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/14/2024 04:29PM

Our team has identified and addressed the root cause of the issue, and the errors have stopped. We appreciate your patience and understanding. If you continue to experience any problems, please contact our support team.

IDENTIFIED over 1 year ago - at 06/14/2024 03:49PM

We have noticed server timeouts in the US region, causing some customers to experience intermittent errors in the Chargebee portal. Our team has identified the root cause of the issue and is working to resolve it. We apologize for any inconvenience caused.

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