Outage in Chargebee

Intermittent API Service Degradation In US Region

Resolved Major

June 26, 2024 - Started over 1 year ago - Lasted 15 minutes
Official incident page

Incident Report

On June 26, 2024, between 06:00 and 06:17, we experienced brief server timeout issues for customers in the US region. We apologize for any inconvenience this may have caused.

Components affected

Chargebee API Chargebee Hosted Pages Chargebee Merchant Console

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 06/26/2024 06:50AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/26/2024 06:45AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 06/26/2024 06:37AM

On June 26, 2024, between 06:00 and 06:17, we experienced brief server timeout issues for customers in the US region. We apologize for any inconvenience this may have caused.

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