Chargebee's API experienced a brief degradation on September 3, 2026, with failures occurring between 11:49–12:01 UTC, though actual disruptions were limited to approximately 4 minutes within that window. A small number of API requests failed as a result. The incident was fully resolved within 22 minutes, with systems confirmed stable.
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We noticed API failures between 11:49 UTC and 12:01 UTC. While the overall incident window lasted for 12 minutes, the actual disruptions were limited to 4 minutes. Our systems remain fully stable, and we are resolving this incident.
We experienced a brief service interruption that resulted in a small number of failed API requests. All services have completely recovered, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.
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