Outage in Chargebee
API Service Degradation
Resolved MajorIncident Report
Summary AI Generated
Chargebee's API experienced a service interruption in the US region from 11:58 to 12:08 UTC on September 29, 2026, causing failed API requests for some merchants. The incident was monitored following initial recovery and was fully resolved by 14:35 UTC, lasting approximately 2.3 hours in total. No further details on root cause were provided in the incident updates.
Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.
Components affected
Chargebee APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/29/2026 02:35PM
This incident has been resolved.
MONITORING
4 days ago - at 09/29/2026 12:35PM
Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.
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