Delayed delivery of some emails

Email delivery is operating normally.

A postmortem will follow.

The email delays have been resolved. We are monitoring delivery of emails.

Some users may still experience some delays and/or higher-than-normal bounce rates for a short amount of time.

Further updates and a postmortem will follow.

We have diverted all email delivery to a secondary email account.

Some delivery delays are still occurring. While we are working to resolve this, some emails sent may not be sent with correctly aligned DKIM policies/signatures.

We continue to work with our email provider to resolve this.

We are diverting some email delivery to a secondary email account.

Some delivery delays are still occurring. While we are working to resolve this, some emails sent may not be sent with correctly aligned DKIM policies/signatures.

Emails of the following types are being delivered without any delays:

* invites sent to new admin users
* admin password resets
* scheduled reports
* any sort of admin notifications (e.g. notifications when a quote is accepted, when custom domains are configured, etc.)

We are aware that many of our customers are seeing significant delivery delays for transactional emails (e.g. invoice due emails, payment receipt emails, etc.).

We are working with our email provider to get the delays resolved as soon as possible.

If your account is using your own SMTP server or your own SendGrid, Mailgun, or Mandrill account, your account is unaffected by the delivery delays.

We have identified the problem, and are working with our email provider to resolve it.

At this time, we expect all emails to be sent successfully, but some delivery delays may occur.

We have identified the problem, and are working with our email provider to resolve it.

At this time, we expect all emails to be sent successfully, but some delivery delays may occur.

Some customers are experiencing a delay in delivery of outgoing emails from ChargeOver. Our team is working with our email provider to investigate the delay.

At this time, we expect all emails to be sent successfully, but some delivery delays may occur.