Outage in ChartHop
ChartHop Dashboard occasional failures
Resolved MinorIncident Report
The ChartHop Dashboard is occasionally failing to load with various error messages from AWS' CloudFront service. This appears to be an AWS issue as being reported by multiple services on Twitter and other sources. ChartHop has reached out to AWS for assistance and status.
Components affected
ChartHop User InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 07/18/2023 08:22PM
No new CloudFront errors have been reported.
MONITORING
almost 3 years ago - at 07/18/2023 05:19PM
CloudFront errors appear to have stabilized and we are not seeing continued errors accessing the ChartHop Dashboard at this time.
IDENTIFIED
almost 3 years ago - at 07/18/2023 05:07PM
The ChartHop Dashboard is occasionally failing to load with various error messages from AWS' CloudFront service. This appears to be an AWS issue as being reported by multiple services on Twitter and other sources. ChartHop has reached out to AWS for assistance and status.
Latest ChartHop outages
ChartHop API is not responding - 26 days ago
MongoDB incident impacting ChartHop - 2 months ago
High error rates on UI - 2 months ago
ChartHop is slow to load - 11 months ago
ChartHop app is not loading for some users - about 1 year ago
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