Outage in ChartHop
High error rates on UI
Resolved MajorIncident Report
We are seeing an increased rate of errors specifically coming from the ChartHop user interface. This is impacting users ability to navigate and use the product. API servers and Apps/integrations are not seeing increased error rates overall, and impacts are limited to UI access.
Components affected
ChartHop User InterfaceTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/09/2026 06:54PM
The system is operating as expected and error rates have returned to normal.
MONITORING
2 months ago - at 02/09/2026 06:44PM
We have identified an issue with routing between our User Interface and API servers that was sending a portion of API traffic to the wrong servers. The routing issue has been addressed and service should be restored for all users.
INVESTIGATING
2 months ago - at 02/09/2026 06:42PM
We are seeing an increased rate of errors specifically coming from the ChartHop user interface. This is impacting users ability to navigate and use the product. API servers and Apps/integrations are not seeing increased error rates overall, and impacts are limited to UI access.
Latest ChartHop outages
ChartHop API is not responding - 26 days ago
MongoDB incident impacting ChartHop - 2 months ago
ChartHop is slow to load - 11 months ago
ChartHop app is not loading for some users - about 1 year ago
User interface unavailable - about 1 year ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
