Outage in ChartHop
Platform-Wide Service Disruption
Resolved MajorIncident Report
Summary AI Generated
ChartHop experienced a major platform-wide outage lasting approximately 3.9 hours, affecting the User Interface, API, and Apps & Integrations. The issue was identified and a fix was implemented around the 2-hour mark, with monitoring continuing until full resolution. The incident was resolved at 4:06 PM ET on August 27, 2026.
We are investigating this issue
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/27/2026 08:06PM
This incident has been resolved.
MONITORING
5 days ago - at 08/27/2026 06:30PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 08/27/2026 06:20PM
The issue has been identified and a fix is being implemented.
MONITORING
5 days ago - at 08/27/2026 06:19PM
We are continuing to monitor for any further issues.
MONITORING
5 days ago - at 08/27/2026 05:03PM
We are actively monitoring and investigating this issue to prevent future outages
INVESTIGATING
5 days ago - at 08/27/2026 04:12PM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 08/27/2026 04:11PM
We are investigating this issue
Latest ChartHop outages
ChartHop is not loading - 3 months ago
ChartHop API is not responding - 5 months ago
MongoDB incident impacting ChartHop - 7 months ago
High error rates on UI - 7 months ago
ChartHop is slow to load - about 1 year ago
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