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Outage in Chartnote

MFA SMS Delivery Interruption

Resolved Major
January 20, 2026 - Started about 1 month ago - Lasted about 17 hours
Official incident page

Incident Report

We identified an issue with SMS delivery for MFA and have temporarily disabled SMS-based MFA while we work to restore service.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/21/2026 12:16PM

SMS-based MFA has been restored and is operating normally.

IDENTIFIED about 1 month ago - at 01/21/2026 09:50AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 01/20/2026 06:55PM

We identified an issue with SMS delivery for MFA and have temporarily disabled SMS-based MFA while we work to restore service.

Latest Chartnote outages

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This is an example incident - over 1 year ago

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