Outage in OpenAI ChatGPT
File uploads and file processing failing
Resolved Minor
March 02, 2026 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
ChatGPT experienced elevated errors affecting file uploads and file processing starting at 6:45 AM PT on March 2, 2026, lasting 1.7 hours. Users reported PDF upload failures with "unknown error" messages and inability to login or load the home page. The issue was identified and mitigated, restoring normal service across all affected components including ChatGPT, APIs, file uploads, and web access.
Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT APIs OpenAI ChatGPT File uploads OpenAI ChatGPT Voice mode OpenAI ChatGPT GPTs OpenAI ChatGPT Image Generation OpenAI ChatGPT Deep Research OpenAI ChatGPT Operator OpenAI ChatGPT Codex OpenAI ChatGPT Compliance OpenAI ChatGPT Login OpenAI ChatGPT Web OpenAI ChatGPT SearchLatest Updates ( sorted recent to last )
IDENTIFIED
about 1 month ago - at 03/02/2026 04:47PM
We identified the issue and the team is working towards a mitigation
INVESTIGATING
about 1 month ago - at 03/02/2026 03:30PM
Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.
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