Outage in ChatGPT
File uploads and file processing failing
Resolved Minor
March 02, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
ChatGPT experienced elevated errors affecting file uploads and file processing starting at 6:45 AM PT on March 2, 2026, lasting 1.7 hours. Users reported PDF upload failures with "unknown error" messages and inability to login or load the home page. The issue was identified and mitigated, restoring normal service across all affected components including ChatGPT, APIs, file uploads, and web access.
Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.
Components affected
ChatGPT ChatGPT APIs ChatGPT File uploads ChatGPT Voice mode ChatGPT GPTs ChatGPT Image Generation ChatGPT Deep Research ChatGPT Operator ChatGPT Codex ChatGPT Compliance ChatGPT Login ChatGPT Web ChatGPT SearchLatest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 03/02/2026 04:47PM
We identified the issue and the team is working towards a mitigation
INVESTIGATING
1 day ago - at 03/02/2026 03:30PM
Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.
Latest ChatGPT outages
Elevated errors in ChatGPT file uploads - about 3 hours ago
Artifact generation (asking the model to generate a spreadsheet or slideshow) on ChatGPT is down for all users. - 6 days ago
Increased latency in ChatGPT for some users - 11 days ago
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