Outage in OpenAI ChatGPT
Some customer may encounter errors creating, updating projects, and uploading files
Resolved Minor
March 24, 2026 - Started about 19 hours ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
OpenAI ChatGPT experienced a 6.5-hour service incident where customers encountered errors when creating and updating projects, as well as uploading files. The issue affected ChatGPT, APIs, and file-related services. OpenAI implemented mitigations and expanded them to additional impacted services before fully resolving the incident.
We are investigating the issue for the listed services.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT APIs OpenAI ChatGPT File uploads OpenAI ChatGPT FilesLatest Updates ( sorted recent to last )
MONITORING
about 13 hours ago - at 03/24/2026 10:22AM
We have identified additional impacted services and are actively rolling out the required mitigation
MONITORING
about 14 hours ago - at 03/24/2026 09:15AM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
about 17 hours ago - at 03/24/2026 05:44AM
We are still implementing the mitigation.
INVESTIGATING
about 19 hours ago - at 03/24/2026 04:24AM
We are investigating the issue for the listed services.
INVESTIGATING
about 19 hours ago - at 03/24/2026 03:53AM
We are investigating the issue for the listed services.
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