Outage in OpenAI ChatGPT
Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library
Resolved Minor
July 13, 2026 - Started 5 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
ChatGPT users experienced elevated errors when uploading, deleting, and navigating files in the ChatGPT Library for approximately 5.4 hours. The issue affected file upload functionality within ChatGPT and required two rounds of mitigation before recovery was confirmed. The incident was resolved following the second mitigation applied on July 13, 2026.
We are investigating the issue for the listed services.
Components affected
OpenAI ChatGPT File uploads OpenAI ChatGPT ChatGPTLatest Updates ( sorted recent to last )
MONITORING
5 days ago - at 07/13/2026 01:11PM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
5 days ago - at 07/13/2026 11:48AM
We are investigating the issue for the listed services.
MONITORING
5 days ago - at 07/13/2026 11:11AM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
5 days ago - at 07/13/2026 10:13AM
We are continuing to investigate elevated errors affecting file uploads, deletions, and navigation in the ChatGPT Library.
INVESTIGATING
5 days ago - at 07/13/2026 09:11AM
We are investigating the issue for the listed services.
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