**Incident Summary:** On July 14, 2026, some ChatGPT Go users experienced conversation failures when using GPT-5.5, with elevated errors affecting the web and ChatGPT components. The issue lasted approximately 56 minutes before a mitigation was identified and applied. The incident was resolved and moved into monitoring following the fix.
We have applied the mitigation and are monitoring the recovery.
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
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