Outage in OpenAI ChatGPT
Unexpected logouts for some ChatGPT web users
Resolved Minor
August 21, 2026 - Started 1 day ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Some ChatGPT web users were unexpectedly logged out when refreshing the page, affecting the login and ChatGPT components for approximately 3.4 hours. OpenAI identified the issue and applied a mitigation, after which recovery was observed. The incident was classified as minor and remained under monitoring to confirm the fix held.
We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.
Components affected
OpenAI ChatGPT Login OpenAI ChatGPT ChatGPTLatest Updates ( sorted recent to last )
MONITORING
1 day ago - at 08/21/2026 08:36PM
We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.
INVESTIGATING
1 day ago - at 08/21/2026 07:48PM
We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.
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