Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in OpenAI ChatGPT

Issues with Codex

Resolved Major
September 25, 2026 - Started about 12 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

OpenAI's Codex service experienced a major outage lasting 56 minutes, causing widespread failures across ChatGPT and Codex, with users reporting persistent "Error in message stream" errors, messaging failures across all devices, and API authentication errors (401 Unauthorized). Enterprise users were notably impacted while free-tier access remained functional, and a temporary workaround of logging in via API key was identified early in the incident. The root cause was identified and a mitigation was applied, with the service moving into a monitoring phase for recovery.

We have identified that users are experiencing a codex outage. We have identified the internal issue and are heading towards a mitigation.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT Codex
Latest Updates ( sorted recent to last )
MONITORING about 11 hours ago - at 09/25/2026 11:45PM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 11 hours ago - at 09/25/2026 11:34PM

We have identified root cause and are moving towards mitigation.

IDENTIFIED about 12 hours ago - at 09/25/2026 11:19PM

Login via API key will unblock access at this time.

IDENTIFIED about 12 hours ago - at 09/25/2026 11:03PM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

IDENTIFIED about 12 hours ago - at 09/25/2026 10:58PM

We have identified that users are experiencing a codex outage.
We have identified the internal issue and are heading towards a mitigation.

source IsDown Service outage and API issues Reports started 2 minutes before official outage was reported

Users report API errors, repeated '401 Unauthorized' messages due to incorrect API keys, and widespread interruptions across message streams.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook