Outage in Chatrace

Messenger bots respond with huge delay

Resolved Major
February 23, 2023 - Started almost 3 years ago - Lasted about 2 hours

Incident Report

There is currently a problem on Messenger webhooks that causing Messenger bots to respond with huge delay. We advise you to stop any Ads that lead to your Messenger bot. The issue was already reported to Facebook. We will provide more updates related to this issue. [https://developers.facebook.com/support/bugs/1530943734094447](https://developers.facebook.com/support/bugs/1530943734094447)
Components affected
Chatrace Facebook Auto Comment Chatrace Messenger

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Latest Updates ( sorted recent to last )
INVESTIGATING almost 3 years ago - at 02/23/2023 04:00AM

There is currently a problem on Messenger webhooks that causing Messenger bots to respond with huge delay.

We advise you to stop any Ads that lead to your Messenger bot.

The issue was already reported to Facebook. We will provide more updates related to this issue.
[https://developers.facebook.com/support/bugs/1530943734094447](https://developers.facebook.com/support/bugs/1530943734094447)

Latest Chatrace outages

Major outage on Meta API - almost 2 years ago
Messenger links are not working for some users - over 2 years ago
Facebook Comment automation tool disabled - almost 3 years ago

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