Outage in Check Point

Infinity Portal: SMS messages outage (All regions)

Resolved Major
October 20, 2025 - Started 12 days ago - Lasted about 4 hours
Official incident page

Incident Report

Due to AWS outage in us-east-1, all Infinity Portal resources stored in US are not available. This affects all US based users.
Components affected
Check Point Infinity Portal US Region Check Point Infinity Portal AU Region Check Point Infinity Portal EU Region

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/20/2025 12:44PM

This incident has been resolved.

MONITORING 12 days ago - at 10/20/2025 11:49AM

We are continuing to monitor for any further issues.

MONITORING 12 days ago - at 10/20/2025 11:48AM

We are continuing to monitor for any further issues.

MONITORING 12 days ago - at 10/20/2025 10:07AM

We are continuing to monitor for any further issues.

MONITORING 12 days ago - at 10/20/2025 08:22AM

Due to AWS outage in us-east-1, all Infinity Portal resources stored in US are not available.
This affects all US based users.

Latest Check Point outages

Harmony Endpoint Cloud Management - AWS US Region issue - 12 days ago
S1C US environments may experience slowness and latency - 12 days ago
US outage in Infinity Portal - 12 days ago
Harmony Endpoint Cloud Management - AWS US Region issue - 12 days ago
Infinity Identity - US-EAST-1 AWS issues - 12 days ago

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