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Outage in Check Point

There is an issue Contacting Threat Emulation service in UAE region

Resolved Minor
March 01, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Check Point experienced communication issues with their Threat Emulation service in the UAE region due to an AWS outage, affecting Harmony email, Harmony endpoint, and Quantum products. The company implemented a temporary fix by rerouting affected traffic to an alternate region. The incident was resolved after 1.7 hours once the underlying issue was identified and a permanent fix was implemented.

We are currently experiencing communication issues in the UAE region caused by an AWS outage. As a temporary mitigation, we are in the process of rerouting affected traffic to an alternate region. We will provide further updates as the situation develops. affecting the following products: Harmony email, Harmony endpoint, and Quantom products using the region.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/01/2026 08:41PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/01/2026 08:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/01/2026 07:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/01/2026 07:04PM

We are currently experiencing communication issues in the UAE region caused by an AWS outage. As a temporary mitigation, we are in the process of rerouting affected traffic to an alternate region. We will provide further updates as the situation develops.

affecting the following products: Harmony email, Harmony endpoint, and Quantom products using the region.

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