Outage in Check

Inconsistent Document Request Statuses

Resolved Minor
November 14, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified and are in the process of fixing an issue where some document request statuses may be incorrect in Console (i.e., showing pending when in fact the request is open, or vice versa). We will update once the data has been corrected.
Components affected
Check Console
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/15/2022 02:29AM

Document inconsistencies have been resolved.

MONITORING about 3 years ago - at 11/15/2022 01:47AM

The immediate problem is resolved. We have moved all affected document requests into the correct state and are keeping our eyes open for any further inconsistencies.

IDENTIFIED about 3 years ago - at 11/14/2022 11:01PM

We have identified and are in the process of fixing an issue where some document request statuses may be incorrect in Console (i.e., showing pending when in fact the request is open, or vice versa). We will update once the data has been corrected.

Latest Check outages

Console sandbox unavailability - about 2 months ago
High API Latency and Error Rates - about 2 months ago
API Request Logs Degraded - about 2 months ago

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