Outage in Check

Elevated 500s on POST /bank_accounts

Resolved Major
December 15, 2025 - Started 25 days ago - Lasted 18 days
Official incident page

Incident Report

We are seeing a high failure rate when creating bank accounts. We have identified the root cause and a code-fix is underway.
Components affected
Check API Check Onboard
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/02/2026 04:53PM

Retroactively resolved (resolved on Dec 15).

MONITORING 25 days ago - at 12/15/2025 04:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 25 days ago - at 12/15/2025 03:39PM

We are seeing a high failure rate when creating bank accounts. We have identified the root cause and a code-fix is underway.

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