Delayed delivery of FedACH direct deposits

All FedACH systems are operating normally again, as reported on the Fed's own status page here: https://www.frbservices.org/app/status/serviceStatus.do. We do not anticipate any further impact and all of our systems are operating normally. Marking this incident resolved.

As of 7:30am ET the FedACH system has successfully distributed all files containing Check's overnight payments to the receiving banks.

These files were distributed by FedACH approximately 8 hours later than normal, at 7:30am ET today vs typical distribution at 11:30pm ET last night. This is likely to result in some banks reflecting direct deposits in recipient bank accounts later than normal. We do not have visibility or control into when each individual receiving bank will reflect these payments in the recipients' accounts as each bank individually recovers from this FedACH processing delay.

Overnight, the Federal Reserve reported delays processing and delivering ACH payment files through FedACH. As a result, some ACH payments (including employee direct deposits) may post later than expected today, and inbound ACH transfers/returns may also be delayed. The exact impact is not yet clear, but we believe that all direct deposits landing this morning may be impacted.

We’re actively monitoring the Fed’s updates and our processing/settlement flows. Until the Federal Reserve resolves the underlying issue, there isn’t a lever we can pull to speed up delivery. We will follow-up as soon as we know more, no later than 9am ET.

You can monitor the status of FedACH directly at: https://frbservices.org/app/status/outage.do?oId=145787.