Outage in Checkr

Outage in portions of the API and customer dashboard, delays in report completion

Resolved Major
January 29, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Checkr API Checkr Client Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/30/2025 12:31AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/29/2025 09:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 01/29/2025 09:04PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 01/29/2025 08:54PM

We are currently investigating this issue.

Latest Checkr outages

Latency in portions of the PDF reports expect some delay in the PDF generation - about 4 hours ago
Increased turnaround time for County searches due to a vendor outage - about 19 hours ago
Increased turnaround time for a subset of reports - 14 days ago
Delays in MS TAT on MVR reports - 15 days ago
Delays in MS TAT on MVR reports - 15 days ago

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