Outage in Checkr

Unable to retrieve some reports via the Dashboard

Resolved Minor
February 10, 2025 - Started about 1 month ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Checkr Client Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 02/11/2025 01:17PM

This incident has been resolved.

MONITORING about 1 month ago - at 02/10/2025 06:37PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 02/10/2025 06:23PM

We are currently investigating this issue.

Latest Checkr outages

Latency in portions of the PDF reports expect some delay in the PDF generation - about 4 hours ago
Increased turnaround time for County searches due to a vendor outage - about 19 hours ago
Increased turnaround time for a subset of reports - 14 days ago
Delays in MS TAT on MVR reports - 15 days ago
Delays in MS TAT on MVR reports - 15 days ago

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