Outage in Checkr
Identity verification delays and errors
Resolved MinorIncident Report
Summary AI Generated
**Checkr – Identity Verification Delays and Errors** Starting at 22:15 UTC on October 15, candidates were unable to complete identity verification in the Candidate Portal due to a third-party provider outage. The incident lasted approximately 137 hours, blocking applicants from progressing through the verification step of the application process. The issue was resolved after monitoring confirmed stability.
Beginning at approximately 22:15 UTC on October 15, candidates may be unable to complete identity verification during the application process due to an outage at a third-party provider. We will provide updates as they become available.
Components affected
Checkr Candidate PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
28 days ago - at 10/15/2026 11:17PM
We are continuing to monitor for any further issues.
MONITORING
28 days ago - at 10/15/2026 11:08PM
Beginning at approximately 22:15 UTC on October 15, candidates may be unable to complete identity verification during the application process due to an outage at a third-party provider. We will provide updates as they become available.
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