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Outage in Checkr

Increased Turnaround Times for Canadian DLV (Driver's License Verification) international searches

Major
November 11, 2026 - Started 1 day ago
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Checkr Data Source

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Latest Updates ( sorted recent to last )
IDENTIFIED about 6 hours ago - at 11/12/2026 04:48PM

Driver's license verification searches in Canada are currently delayed. This issue remains under investigation. Searches have begun completing again in British Columbia and Quebec, while Ontario searches remain delayed. No ETA for full resolution at this time. Updates will be provided as soon as more information is available.

IDENTIFIED about 23 hours ago - at 11/12/2026 12:14AM

Driver's license verification searches in Canada are currently delayed. This issue is under investigation. Efforts to confirm the cause and a timeline for resolution are being slowed by a national holiday in Canada. No ETA for resolution at this time. Updates will be provided as soon as more information is available.

INVESTIGATING 1 day ago - at 11/11/2026 07:26PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 11/11/2026 03:54PM

We are currently investigating this issue.

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