Checkr Outage History

Checkr experienced increased turnaround times for background check screenings, affecting the Candidate Portal for 1.1 hours. The issue was identified and a fix was implemented, leading to full resolution of the service disruption.

Checkr experienced an issue where invitations were displaying as pending instead of properly expiring, affecting the Apply page functionality. The incident lasted approximately 24.8 hours before being resolved. A fix was identified and implemented, with monitoring confirming the resolution.

Checkr experienced a temporary delay in county criminal search results from a single data source vendor for 9.1 hours. The issue affected the Data Source component, causing delays in background check processing. The incident was resolved after implementing a fix and monitoring the results.

Checkr's staging environment experienced a major outage affecting login and dashboard access, with the API component being impacted. The incident lasted 4.2 hours before being resolved. The issue was identified and a fix was successfully implemented to restore service.

Checkr experienced degraded API authentication functionality in the EU region for 39 minutes. The issue affected API services, preventing or limiting authentication capabilities for users in that region. The incident was resolved after implementing a fix and monitoring the results.

Checkr experienced degraded API performance affecting the Reports and Candidates endpoints for 1.2 hours. The issue impacted API functionality across these core services. A fix was implemented and the incident was resolved after monitoring confirmed the solution was effective.

Checkr experienced degraded API performance affecting the Reports and Candidates endpoints for 3.5 hours. The issue impacted API functionality across these core services. A fix was implemented and monitoring confirmed the incident was fully resolved.

Checkr experienced a major incident affecting Canadian Motor Vehicle Record (MVR) status checks, causing increased turnaround times for processing these background checks. The issue impacted the Data Source component for 9.6 hours. The incident was resolved after implementing a fix and monitoring the results.

Checkr's Canadian Motor Vehicle Record (MVR) status checks experienced temporary issues that caused increased turnaround times for 11 hours. The problem affected the Data Source component, impacting the speed of background check processing for Canadian driving records. The issue was identified, fixed, and resolved after monitoring confirmed the solution was working properly.

Checkr's Candidate Portal experienced issues with accessing reports for 1.1 hours. The problem was identified and a fix was implemented to restore normal functionality. The incident was resolved after monitoring confirmed the fix was successful.