Checkr Outage History

Checkr experienced intermittent login and access issues with their Client Dashboard for 2.5 hours. Users were unable to reliably access the dashboard during this period. The issue was addressed and resolved after monitoring confirmed the fix was successful.

Checkr's Federal Criminal Searches experienced delays for 1.9 hours due to an issue with their data source component. The company implemented a fix and monitored the results before fully resolving the incident.

Checkr experienced delays in Federal Searches affecting their Data Source component for 12 minutes. The service disruption was investigated and resolved without further details provided about the root cause.

Checkr's Federal Searches experienced delays for 7.1 hours due to an issue with their Data Source component. The service implemented a fix and monitored the results before fully resolving the incident.

Checkr experienced delayed completion of PACER searches for criminal background checks, affecting their API service. The issue was identified and resolved with a fix implementation after 52 minutes of service disruption.

Checkr experienced delays in completing PACER searches for criminal background checks, affecting their API functionality. The issue impacted the processing time of criminal search requests that rely on PACER court records. The incident was resolved after 1.1 hours of investigation and remediation.

Checkr experienced a major incident where criminal background check reports took significantly longer than expected to process, affecting their data source systems for 21.1 hours. The issue impacted Federal District, State, County Civil and Municipal searches, causing delays in report delivery. The incident was resolved after engineers identified the root cause and implemented a fix, followed by monitoring to ensure stability.

Checkr experienced longer than expected turnaround times for reports containing criminal searches, affecting their API functionality. The service disruption lasted approximately 4.8 hours before being fully resolved. The incident was classified as minor and has since been restored to normal operations.