Outage in Checkstep
Lag in indexing of incoming contents
Resolved Minor
April 16, 2026 - Started 19 days ago
- Lasted about 4 hours
Incident Report
Dear valued customer,
We are currently investigating an issue affecting Checkstep services.
Incident Summary:
We have identified a potential service disruption beginning at 10:45 AM UTC. This incident is currently impacting:
• Indexing of incoming contents
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available.
You can track real-time updates on our status page:
👉 https://status.checkstep.com
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
19 days ago - at 04/16/2026 01:34PM
We are currently working on a fix to resume the indexing operations as normal pace as soon as possible
IDENTIFIED
19 days ago - at 04/16/2026 11:28AM
Dear valued customer,
We are currently investigating an issue affecting Checkstep services.
Incident Summary:
We have identified a potential service disruption beginning at 10:45 AM UTC. This incident is currently impacting:
• Indexing of incoming contents
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available.
You can track real-time updates on our status page:
👉 https://status.checkstep.com
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
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