Outage in Checkstep
Degradated performance on the moderation UI
Resolved Minor
July 17, 2026 - Started 8 days ago
- Lasted about 8 hours
Incident Report
Dear valued customer,
We are currently investigating an issue affecting the moderation UI.
Incident Summary:
We have identified a potential service disruption beginning at 6:00 PM UTC the 16th of July. This incident is currently impacting:
• Moderation UI
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available.
You can track real-time updates on our status page:
👉 https://status.checkstep.com
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 07/17/2026 08:49AM
Performances are looking fine, we are still closely monitoring during the next hours, thank you for your patience
MONITORING
8 days ago - at 07/17/2026 07:56AM
Our database was having more activity than usual. We identified the job causing this activity, it has been paused so the performances should progressively go back to normal
IDENTIFIED
8 days ago - at 07/17/2026 07:51AM
Dear valued customer,
We are currently investigating an issue affecting the moderation UI.
Incident Summary:
We have identified a potential service disruption beginning at 6:00 PM UTC the 16th of July. This incident is currently impacting:
• Moderation UI
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available.
You can track real-time updates on our status page:
👉 https://status.checkstep.com
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
Latest Checkstep outages
Lag while analyzing content - 19 days ago
Lag in reflecting changes in the moderation UI - about 2 months ago
Lag while analysing content - 2 months ago
Lag on outbound queues - 3 months ago
Lag in indexing of incoming contents - 3 months ago
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