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Outage in Checkstep

Lag in reflecting changes in the moderation UI

Resolved Minor
June 09, 2026 - Started 5 days ago - Lasted about 2 hours

Incident Report

Dear valued customer, We are currently investigating an issue affecting Checkstep app. Incident Summary: We have identified a potential service disruption beginning at 12:30 PM UTC We are experiencing a lag while processing a large number of events causing a lag of several minutes to show cases information in the UI. Our system scaled up accordingly, but the lag is not fully processed yet/ The API is not impacted by this issue. We will provide updates every 4 hours or as soon as more information becomes available. You can track real-time updates on our status page: 👉 https://status.checkstep.com We apologize for the inconvenience and appreciate your patience as we work to resolve the issue
Components affected
Checkstep App

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Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 06/09/2026 01:22PM

Dear valued customer,

We are currently investigating an issue affecting Checkstep app.

Incident Summary:
We have identified a potential service disruption beginning at 12:30 PM UTC

We are experiencing a lag while processing a large number of events causing a lag of several minutes to show cases information in the UI.

Our system scaled up accordingly, but the lag is not fully processed yet/

The API is not impacted by this issue.

We will provide updates every 4 hours or as soon as more information becomes available.

You can track real-time updates on our status page:
👉 https://status.checkstep.com

We apologize for the inconvenience and appreciate your patience as we work to resolve the issue

Latest Checkstep outages

Lag on outbound queues - about 1 month ago

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