Outage in Checkstep
Lag while analysing content
Resolved Minor
May 21, 2026 - Started 4 days ago
- Lasted about 4 hours
Incident Report
Dear valued customer,
We are currently investigating an issue affecting Checkstep services.
Incident Summary:
We have identified a potential service disruption beginning at 1:30 PM UTC. This incident is currently impacting:
• Content scanning
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available.
You can track real-time updates on our status page:
👉 https://status.checkstep.com
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 05/21/2026 03:42PM
All the pending content was processed and there are no more lag. The provider is still slowest than usual, we are measuring and monitoring
IDENTIFIED
4 days ago - at 05/21/2026 02:17PM
One of the scanning provider is slower than usual, we are closely monitoring the situation
IDENTIFIED
4 days ago - at 05/21/2026 01:59PM
Dear valued customer,
We are currently investigating an issue affecting Checkstep services.
Incident Summary:
We have identified a potential service disruption beginning at 1:30 PM UTC. This incident is currently impacting:
• Content scanning
Our engineering team is actively working to identify the root cause and implement a fix. We will provide updates every 4 hours or as soon as more information becomes available.
You can track real-time updates on our status page:
👉 https://status.checkstep.com
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
Latest Checkstep outages
Lag on outbound queues - 24 days ago
Lag in indexing of incoming contents - about 1 month ago
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