Outage in Cherwell

Ivanti Neurons Platform - Data may be slow to display in the Neurons Console (260340)

Resolved Minor
March 11, 2025 - Started 7 months ago - Lasted 6 days
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/17/2025 01:58PM

This incident has been resolved.

MONITORING 7 months ago - at 03/13/2025 11:59PM

The fix for this issue is in place. However, due to the backlog of work items, some users may still experience delays seeing new data display.

IDENTIFIED 7 months ago - at 03/13/2025 02:48PM

We have identified where the issue is and we are working on a fix

INVESTIGATING 7 months ago - at 03/11/2025 02:45PM

We are currently investigating this issue.

Latest Cherwell outages

Ivanti Neurons Platform (NVU) Bots page, Devices and Remote control - 1702631 - about 19 hours ago
Ivanti Neurons Platform (FRU) - Remote Control - 1702145 - 1 day ago
Ivanti Neurons (All regions) - Software Distribution, Edge Intelligence, and other menu items may no longer be visible after UI update. (1701638) - 2 days ago
Ivanti Neurons Platform (UKU) - Remote Control-1700381 - 3 days ago
Ivanti Neurons (NVU) - Some sections of the console may be slow or fail including Group Policies and Device View (1699762) - 4 days ago

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