Outage in Cherwell

Ivanti Neurons Platform - Data may be slow to display in the Neurons Console (260340)

Resolved Minor

March 11, 2025 - Started about 2 months ago - Lasted 6 days
Official incident page

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Outage Details

We are currently investigating this issue.

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/17/2025 01:58PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/13/2025 11:59PM

The fix for this issue is in place. However, due to the backlog of work items, some users may still experience delays seeing new data display.

IDENTIFIED about 2 months ago - at 03/13/2025 02:48PM

We have identified where the issue is and we are working on a fix

INVESTIGATING about 2 months ago - at 03/11/2025 02:45PM

We are currently investigating this issue.

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