Outage in Cielo
Salesforce Atendimento via Whatsapp indisponível / Salesforce through Whatsapp unavailable.
Resolved Major
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Outage Details
Bom dia,
Notificamos indisponibilidade na atendimento de clientes através da ferramenta Salesforce Whatsapp Chatbot.
Início: 02:23 BRT
_____________________________________________________________________________________________________________________
Good morning,
We are notifying of unavailability in customer service through the Salesforce Whatsapp Chatbot tool.
Start: 02:23 BRT
Components affected
Cielo Salesforce AtendimentoLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/18/2025 10:52AM
Ambiente restabelecido, interações com os canais via chatbot normalizados.
IDENTIFIED
2 days ago - at 05/18/2025 07:33AM
Bom dia,
Notificamos indisponibilidade na atendimento de clientes através da ferramenta Salesforce Whatsapp Chatbot.
Início: 02:23 BRT
_____________________________________________________________________________________________________________________
Good morning,
We are notifying of unavailability in customer service through the Salesforce Whatsapp Chatbot tool.
Start: 02:23 BRT
Latest Cielo outages
Intermitência na visualização do Extrato (tela de vendas e recebíveis) através do Site Cielo. - about 17 hours ago
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