Is Cielo Down? Cielo Status & Outages
Cielo status updated a few minutes ago
Cielo service health over the last 24 hours
This chart shows the number of user-reported issues for Cielo service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Cielo is down. The map shows recent Cielo outages from around the world.
Cielo Outage Map
Related services
Cielo Downtime Health — Last 90 Days
In the last 90 days, Cielo had 78 incidents (9 major outages and 69 minor incidents) with a median duration of 1 hour 31 minutes.
78
Incidents
9
Major Outages
69
Minor Incidents
1
hour
Median Resolution
Recent Cielo outages detected by IsDown
Full incident reports for recent Cielo outages, including timelines, affected components, and resolution details.
34 minutes
Mar 09, 2026 at 08:41 AM
about 19 hours
Mar 07, 2026 at 11:11 AM
about 1 hour
Mar 07, 2026 at 08:54 AM
about 1 hour
Mar 05, 2026 at 09:54 AM
about 2 hours
Mar 05, 2026 at 09:53 AM
33 minutes
Mar 03, 2026 at 08:54 AM
| Title | Started At | Duration |
|---|---|---|
|
Estamos avaliando.
|
Mar 09, 2026 at 12:41 PM UTC
|
34 minutes |
|
Em análise pelo emissor.
|
Mar 07, 2026 at 04:11 PM UTC
|
about 19 hours |
|
Em analise pelo emissor
|
Mar 07, 2026 at 01:54 PM UTC
|
about 1 hour |
|
Identificado ausência de retorno na efetivação dos pagamentos de ARV 2, 3 e 4 pelo Bradesco em 04...
|
Mar 05, 2026 at 09:12 PM UTC
|
about 16 hours |
|
Identificado indisponibilidade parcial no retorno de pagamento do produto PIX-Bancos para o banco...
|
Mar 05, 2026 at 02:54 PM UTC
|
about 1 hour |
|
Identificado indisponibilidade para realizar o Auto Credenciamento de novos clientes através do S...
|
Mar 05, 2026 at 02:53 PM UTC
|
about 2 hours |
|
A indisponibilidade segue em analise pelo emissor.
|
Mar 05, 2026 at 12:43 PM UTC
|
28 minutes |
|
Incidente reportado, estamos investigando esse problema.
|
Mar 05, 2026 at 07:13 AM UTC
|
about 1 hour |
|
Estamos investigando esse caso
|
Mar 04, 2026 at 12:59 PM UTC
|
42 minutes |
|
Indisponibilidade parcial para criação e pagamento de QR Code PIX Bancos para o Emissor Banco do ...
Identificamos um aumento de erros para geração de QR Code a partir de 10h25 para o emissor Banco ...
|
Mar 03, 2026 at 01:54 PM UTC
|
33 minutes |
Cielo Components Status
Check if any Cielo component is down. View the current status of 3 services and regions.
| Component | Status |
|---|---|
| Canais de Relacionamento | OK |
| Produtos de Prazo | OK |
| Transacional | OK |
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Monitor Cielo alongside these services
Teams that track Cielo status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Togetherwork
Payment Processing
OK
PAY.JP
Payment Processing
OK
CoinJar
Payment Processing
OK
Payroc
Payment Processing
OK
Fond
Payment Processing
OK
Maksekeskus
Payment Processing
OK
Google Ads
Advertising Networks
MINOR
Fastly
Web Hosting & CDN
MINOR
Microsoft 365 Consumer
Productivity Tools
OK
Sentry
Error & Exception Tracking
OK
Truckstop
Log Management
OK
SendGrid
Email Delivery
OK
Veem
Payment Processing
OK
Paddle
Payment Processing
OK
MoonPay
Payment Processing
MAINTENANCE
About Cielo Status and Outage Monitoring
IsDown has monitored Cielo continuously since March 2025, tracking this Payment Processing for 1 year. Over that time, we've documented 343 outages and incidents, averaging 28.6 per month. When Cielo goes down, incidents typically resolve within 315 minutes based on historical data.
We monitor Cielo's official status page across 17 components organized into 3 groups. IsDown interprets Cielo statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Cielo is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Cielo status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Cielo
IsDown checks Cielo's status page every few minutes, across all 17 components. We combine official status data with user reports to detect when Cielo is down, often before the vendor announces it.
When Cielo status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Cielo with IsDown
Track Cielo incidents and downtimes by severity
IsDown checks Cielo official status page for major/minor outages or downtimes. A major outage is when Cielo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Cielo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Cielo outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Cielo
Cielo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Cielo outages and downtimes
IsDown collects all information from the outages published in Cielo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Cielo maintenance events
Cielo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Cielo outages that impact your business
IsDown monitors Cielo and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Cielo Downdetector vs IsDown
Looking for Cielo outage alerts like Downdetector? IsDown monitors Cielo's official status page for verified incident data, not just user reports. Know exactly when Cielo is down, which components are affected, and when service health is restored. Here's why official Cielo status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Cielo status page monitoring. Know when Cielo is down with real time incident details. | ||
| Monitor 6,020+ services including Cielo in a single dashboard. | ||
| Instant Cielo outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Cielo official status plus user reports for early outage detection. | ||
| Maintenance feed for Cielo | ||
| Granular alerts filtering by Cielo components and regions. |
Monitor Cielo Status with IsDown
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Frequently Asked Questions
Is Cielo down today?
Cielo isn't down. You can check Cielo status and incident details on the top of the page. IsDown continuously monitors Cielo official status page every few minutes. In the last 24 hours, there were 1 outages reported.
What is the current Cielo status?
Cielo is currently operational. You can check Cielo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Cielo outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Cielo down today or just slow?
Currently there's no report of Cielo being slow. Check on the top of the page if there are any reported problems by other users.
How are Cielo outages detected?
IsDown monitors the Cielo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Cielo having an outage right now?
Cielo last outage was on March 09, 2026 with the title "Consulta da agenda online através do NRC parcialmente indisponível."
How often does Cielo go down?
IsDown has tracked 343 Cielo incidents since March 2025. When Cielo goes down, incidents typically resolve within 315 minutes.
Is Cielo down for everyone or just me?
Check the Cielo status at the top of this page. IsDown combines official status page data with user reports to show whether Cielo is down for everyone or if the issue is on your end.
What Cielo components does IsDown monitor?
IsDown monitors 17 Cielo components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Cielo is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Cielo and get alerts in real-time when Cielo has outages.
Why use IsDown to monitor Cielo instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cielo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Cielo?
IsDown and DownDetector help users determine if Cielo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cielo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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