Cielo status updated a few minutes ago

Cielo Status. Is Cielo Down?

Check if Cielo is down, official outages, user-reported issues, and outages map.

Is Cielo down right now?

Cielo is working normally

IsDown checked Cielo status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Cielo status data from official sources and user reports.

Cielo not working for you?

Cielo service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Cielo Outage Map

View Cielo Reports Map

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User reports for Cielo

See what users are saying about Cielo issues that impacted them and how they are affected by the outage.

  • Devices not connecting to app.

  • john - Server down not communicating with Alexa.

Cielo outages and downtime history

IsDown has tracked 283 incidents since started monitoring Cielo status in March 2025. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Cielo outages and also issues that we're started by a spike in crowdsource reports.

Minor about 15 hours
Indisponibilidade nas transações banco Brasil Card
Jan 09, 2026 at 01:57 PM
Minor about 2 hours
Aumento de transações negadas para o emissor BRB Visa, produto Débito
Jan 08, 2026 at 08:43 AM
Minor 42 minutes
Indisponibilidade na geração de QR Code PIX Bancos Banco do Brasil
Jan 05, 2026 at 06:37 AM
Minor about 2 hours
VR Voucher indisponível
Dec 24, 2025 at 06:28 AM
Minor about 1 hour
Intermitência nos pagamentos de QR Code Pix Cielo através do banco Santander
Dec 23, 2025 at 06:56 PM
Minor about 3 hours
Aumento de transações negadas para o emissor Nu Pagamentos (Nubank) mundo físico
Dec 23, 2025 at 08:46 AM
Minor about 4 hours
Aumento de erros na geração de QrCode PIX Banco para o Banco do Brasil
Dec 23, 2025 at 03:55 AM
Major about 1 hour
PIX Cielo indisponível
Dec 19, 2025 at 10:11 AM
Minor about 1 hour
Indisponibilidade parcial na geração de QR-Code PIX-Bancos para o emissor Ban...
Dec 19, 2025 at 08:16 AM
Minor 2 days
Indisponibilidade Tá na Conta (D0) via PIX para o domicílio bancário 099 - UN...
Dec 16, 2025 at 10:03 AM
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Cielo components or services current status

Component Status
Canais de Relacionamento OK
Produtos de Prazo OK
Transacional OK

How to monitor the status of Cielo and all your dependencies?

IsDown is a status page aggregator that monitors if Cielo and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Cielo, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Cielo?

IsDown monitors Cielo health in almost real-time

Every few minutes we go to the status page of Cielo (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of Cielo's 17 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Cielo, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cielo and other services.

One status page to monitor all your external dependencies

What you get when monitoring Cielo with IsDown

Track Cielo incidents and downtimes by severity

IsDown checks Cielo official status page for major/minor outages or downtimes. A major outage is when Cielo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Cielo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Cielo outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Cielo

Cielo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Cielo outages and downtimes

IsDown collects all information from the outages published in Cielo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Cielo maintenance events

Cielo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Cielo outages that impact your business

IsDown monitors Cielo and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Cielo but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Cielo and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Cielo and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Cielo or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cielo and other services.

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Get notified imediatelly when there's an issue with Cielo or other services

Send outage information from Cielo and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Cielo and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Cielo and other services to your tools

Share Cielo status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Cielo down?'

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Share Cielo status in your status page

Cielo Downdetector vs IsDown

Need similar to Downdetector Cielo alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Cielo outages, IsDown monitors Cielo's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Cielo status page monitoring with real-time incident details.
Monitor 5,350+ services including Cielo in a single dashboard.
Instant Cielo outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Cielo official status and user-reported issues.
Maintenance feed for Cielo
Granular alerts filtering by Cielo components and regions.
Start Monitoring Cielo with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Cielo down today?

Cielo isn't down. You can check Cielo status and incident details on the top of the page. IsDown continuously monitors Cielo official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Cielo status?

Cielo is currently operational. You can check Cielo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Cielo outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Cielo down today or just slow?

Currently there's no report of Cielo being slow. Check on the top of the page if there are any reported problems by other users.

How are Cielo outages detected?

IsDown monitors the Cielo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Cielo having an outage right now?

Cielo last outage was on January 09, 2026 with the title "Indisponibilidade nas transações banco Brasil Card"

How to check if Cielo is down?

Why use IsDown to monitor Cielo instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cielo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Cielo?

IsDown and DownDetector help users determine if Cielo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cielo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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