Outage in Cin7

Cin7 Omni: Error when connecting to Shopify

Resolved Minor

April 22, 2025 - Started 9 days ago - Lasted about 12 hours

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Outage Details

We are continuing to work on a fix for this incident.

Latest Updates ( sorted recent to last )

IDENTIFIED 9 days ago - at 04/22/2025 08:51AM

We are continuing to work on a fix for this incident.

MONITORING 9 days ago - at 04/22/2025 12:00PM

We implemented a fix and are currently monitoring the result.

INVESTIGATING 9 days ago - at 04/22/2025 08:35AM

Error messages are occurring when attempting to connect to Shopify. The issue is being investigated and we have raised it with Shopify.

Latest Cin7 outages

Account Mapping Field Displays Combined Values After Selection - 15 days ago

QBO: Users are receiving an error Unexpected error occurred in Cin7 Core when completing the Connect Wizard - 22 days ago

B2B: Unable to create orders in the B2B portal - 23 days ago

CAPTCHA Validation Error Impacting Email Sending - about 1 month ago

Server Runtime Error - about 1 month ago

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