Outage in Cin7
Cin7 Core Slowness: Server Busy errors
Resolved Minor
February 26, 2026 - Started about 2 months ago
- Lasted 19 days
Incident Report
We have escalated the slowness issues with Microsoft Azure. Our teams are collectively investigating to determine the root cause and restore services to normal as soon as possible
Components affected
Cin7 CoreTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 2 months ago - at 02/27/2026 05:57PM
We have escalated the slowness issues with Microsoft Azure. Our teams are collectively investigating to determine the root cause and restore services to normal as soon as possible
MONITORING
about 2 months ago - at 02/27/2026 11:45PM
Although we are still working with Microsoft Azure to identify the root cause, we have implemented a fix on impacted accounts and are currently monitoring the result. Please submit a ticket via the Cin7 Core Help Center if you experience slowness, timeouts or server busy errors.
INVESTIGATING
about 2 months ago - at 02/27/2026 01:43AM
The server busy message and slowness is not impacting all customers. It is isolated. We are investigating to determine the cause and restore services to normal. Thank you for your patience.
INVESTIGATING
about 2 months ago - at 02/27/2026 12:13AM
We are hearing from an increasing number of customers that Cin7 Core is running slow, timing out and throwing server busy errors. We are investigating this as a top priority.
IDENTIFIED
about 2 months ago - at 02/27/2026 12:18AM
We are continuing to work on a fix for this incident.
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