Cin7 Core: Email Delivery Failure

We have implemented a fix and are currently monitoring the result. Emails should now start sending again.

We are investigating an issue where emails are successfully triggered in Core but failing to deliver to end customers.

While the fix has ensured that emails are flowing normally, send from/reply to custom domains will not work until a further fix is implemented. Meanwhile, in order to send emails currently, you need to change your [Send emails from settings](https://help.core.cin7.com/hc/en-us/articles/9034490726415-Introduction-to-document-and-email-templates#heading-7). This will change the **From** field to a Cin7/Dear email address;1. Select **Settings** from the main menu, then **General settings**.2. Go to the **Organization** section.3. Look for setting **Send emails from** and select an available option: * Company's billing contact (sent from the system) * Currently logged-in user (sent from the system)We apologize for any inconvenience and will update here when this issue is fully resolved.

We are continuing to work on a fix for enabling customers to use the send from functionality.