Outage in Cin7
POS: Unable to Process POS payments with Square
Minor
June 06, 2025 - Started 6 days ago
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Outage Details
Customers are unable to process Point of Sale (POS) payments using Square, resulting in failed or incomplete transactions at checkout. We are currently investigating this incident.
Latest Updates ( sorted recent to last )
INVESTIGATING
6 days ago - at 06/06/2025 05:50AM
Customers are unable to process Point of Sale (POS) payments using Square, resulting in failed or incomplete transactions at checkout. We are currently investigating this incident.
INVESTIGATING
2 days ago - at 06/10/2025 06:18AM
We are currently investigating this incident.
IDENTIFIED
1 day ago - at 06/11/2025 04:29AM
We've identified the root cause of the issue and are actively working on a fix. The problem affects iOS devices running iOS 18 and above, due to recent changes Apple has made to inter-app communication. Devices running iOS versions below 18 are not affected.
IDENTIFIED
about 6 hours ago - at 06/12/2025 04:10AM
We are making good progress and are on track to resolve this shortly.
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