Outage in Cin7
Return tasks not processing in certain integrations
Resolved Minor
June 11, 2025 - Started 1 day ago
- Lasted 1 day
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Outage Details
An error may appear as follows _This order can't be processed yet. Depending on your Load from Amazon setting, either a paid date or a shipped date is required. It will sync automatically from Amazon once available._ You may experience processing of return tasks that do not occur due to the error above.Integrations reportedCore POS WooCommerceMagento 2.xAmazoneBay
Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 06/11/2025 09:06PM
An error may appear as follows _This order can't be processed yet. Depending on your Load from Amazon setting, either a paid date or a shipped date is required. It will sync automatically from Amazon once available._ You may experience processing of return tasks that do not occur due to the error above.Integrations reportedCore POS WooCommerceMagento 2.xAmazoneBay
IDENTIFIED
1 day ago - at 06/12/2025 09:49AM
Our team is progressing well, and we believe we are on track to resolve this shortly.
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