Outage in Cin7
Sync between Cin7 Core and QBO / Xero is slow or not working for some customers
Resolved Minor
June 26, 2025 - Started 10 months ago
- Lasted 6 days
Incident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
INVESTIGATING
10 months ago - at 06/26/2025 09:40PM
We are currently investigating this issue.
MONITORING
10 months ago - at 06/27/2025 01:50AM
The Sync issues should now be resolved and we are monitoring and checking in directly with customers who reported the issue
RESOLVED
10 months ago - at 06/29/2025 10:18PM
This incident has been resolved and the sync is processing as expected
INVESTIGATING
10 months ago - at 07/02/2025 08:01PM
Some customers are reporting slowness issues and issues processing certain items and we have re-opened our investigation
INVESTIGATING
10 months ago - at 07/02/2025 08:05PM
Some customers are reporting slowness issues and issues processing certain items and we have re-opened our investigation
MONITORING
10 months ago - at 07/03/2025 07:25AM
We implemented a fix and are currently monitoring the result. We can see that the sync speed has improved.
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