Outage in Cin7
Reports Module Not Loading – Stuck on Report module is initialising Message
Resolved Minor
July 07, 2025 - Started 24 days ago
- Lasted 44 minutes
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Outage Details
Several clients have reported that the Reports module fails to load and remains stuck on a message Report module is initialising. The issue prevents access to any reporting data, and appears to be affecting multiple accounts. We are currently investigating this incident.
Latest Updates ( sorted recent to last )
INVESTIGATING
24 days ago - at 07/07/2025 04:58AM
Several clients have reported that the Reports module fails to load and remains stuck on a message Report module is initialising. The issue prevents access to any reporting data, and appears to be affecting multiple accounts. We are currently investigating this incident.
MONITORING
24 days ago - at 07/07/2025 05:12AM
We implemented a fix and are currently monitoring the result.
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