Outage in Cin7

Pick Process Doubling Component Quantities for Manual and Automatic Assemblies

Resolved Minor
August 12, 2025 - Started 13 days ago - Lasted about 24 hours

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Outage Details

When performing a pick process for an assembly, either manually or automatically, the system incorrectly doubles the pick quantity for its components.
Latest Updates ( sorted recent to last )
IDENTIFIED 13 days ago - at 08/12/2025 06:36AM

When performing a pick process for an assembly, either manually or automatically, the system incorrectly doubles the pick quantity for its components.

MONITORING 12 days ago - at 08/13/2025 02:01AM

We implemented a fix and are currently monitoring the result.

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