Outage in Cin7
Core Failing to Load and Azure Bad Gateway Errors Triggered when Logging In
Resolved Minor
August 14, 2025 - Started 11 days ago
- Lasted about 4 hours
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Outage Details
Users are unable to load Core, encountering “Azure Bad Gateway” errors, which are preventing normal access and functionality. We are currently investigating this.
Components affected
Cin7 CoreLatest Updates ( sorted recent to last )
INVESTIGATING
11 days ago - at 08/14/2025 03:54AM
Users are unable to load Core, encountering “Azure Bad Gateway” errors, which are preventing normal access and functionality. We are currently investigating this.
IDENTIFIED
10 days ago - at 08/14/2025 05:16AM
We’re currently experiencing infrastructure issues affecting a number of customers. We are working closely with Microsoft to restore services as quickly as possible.
MONITORING
10 days ago - at 08/14/2025 05:38AM
Microsoft experienced a power outage that affected part of our Core system. While power has now been restored, a small number of services may take up to an hour to fully recover. We are closely monitoring the situation to ensure all services return to normal as quickly as possible.
MONITORING
10 days ago - at 08/14/2025 05:55AM
The issue should now be resolved, and we are keeping a close eye on the system to ensure everything remains stable.
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