Outage in Cin7

Omni – Insights Module Reports Returning Errors

Resolved Major
September 04, 2025 - Started 18 days ago - Lasted 44 minutes

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Outage Details

We implemented a fix and are currently monitoring the result.
Latest Updates ( sorted recent to last )
MONITORING 18 days ago - at 09/04/2025 10:07AM

We implemented a fix and are currently monitoring the result.

INVESTIGATING 18 days ago - at 09/04/2025 09:48AM

We’re aware of an issue affecting the Omni Insights Module (Reports), where users are seeing the error message: “Sorry for the unexpected error,” while opening different reports from the Insights Module.Our team is actively investigating this and working to resolve it. We’ll share further updates shortly.

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